Privacy Policy

Dental Marketing Expert Limited has created this privacy policy to communicate our commitment to the privacy of information provided to us by clients.
We understand the nature of the information entrusted to us and acknowledge that maintenance of the privacy of such information is of the highest importance to our clients. The following describes our information gathering and dissemination practices.

Our Information Practices

We collect, use and disclose the following categories of information as follows.

Contact Information

When clients and prospective clients apply or enquire about our services, we ask them to provide us with contact details, for example name, address and email address. We use contact information to provide information regarding our services to clients and prospective clients and to maintain a record of enquiries. We may send clients and prospective clients email messages using company contact information in the following circumstances:

  • To issue quotations
  • To notify clients and prospective clients of service promotions
  • To communicate marketing ideas
  • To send special offers

Complaints Procedure

We strive to give a first class service. If you are not satisfied, we would like to know and to do all we can to correct the position. If you are unhappy please contact the Managing Director who will investigate and do his best to settle the issue for you – Managing Director Dental Marketing Expert Ltd. 3 The Green, Ickwell, Beds SG18 9EF

Governing Law and Jurisdiction

Policies shall be interpreted under, governed by and construed in accordance with the laws of England.

Data Protection

Dental Marketing Expert adhere to the principles of the Data Protection Act and the GDPR directive. We will use any available data solely for the purpose intended.
You also have the right to request a copy of all the personal information we hold about you. To do this, simply write to us at the following address enclosing a cheque for £10.00 payable to Dental Marketing Expert Ltd. To cover our administrative costs in dealing with your request:-
3 The Green
Ickwell
Beds
SG18 9EF

We will take all reasonable steps to confirm your identity before providing you with details of any personal information we may hold about you.

Your Permission

When you provide us with your data it may be necessary for us to transfer it to associated companies in order to provide you with the information and quotations requested. By providing us with your personal data you are agreeing to us using it in this way, however, we will take steps to ensure that your privacy rights are respected.

Telephone calls

Calls may be recorded and monitored.

Log Files

We gather user IP addresses when clients and their employees use our service and web site. We use IP addresses to help diagnose possible service interruptions and administer our service and web site. We also use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Visitors to our websites

When someone visits our site we collect standard internet log information and details of visitor behavior patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone. We will not associate any data gathered from this site with any personally identifying information from any source. We will make it clear when we collect personal information and will explain what we intend to do with it.

Our use of cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org. To opt out of being tracked by Google Analytics across all websites visit tools.google.com/dlpage/gaoptout.

General Information

Links to Other Web sites

Our web site contains links to other web sites. We are not responsible for the privacy practices or the content of other Web Sites.

Security

Our web site uses firewall technology as a standard Internet security measure to prevent the loss, misuse and alteration of the information under our control. Our web servers are located in a high security and high availability co-location facility professionally managed by a third party. The servers that we store personally identifiable information on are kept in a secure environment.
This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line.
We do everything in our power to protect user-information off-line. Only employees who need the information to perform a specific task are granted access to personally identifiable information.

Notification Of Changes

If we decide to change our Privacy Policy or information covered by GDPR, we will post those changes on our web site so our customers and potential customers are always aware of what information we collect, use and disclose and how we use it. If at any point we decide to use or disclose information we have collected in a manner different from that stated at the time it was collected, we will notify our clients by way of e-mail or written mail.

GDPR Compliance

Our Market

Dental Marketing Expert deals exclusively with dentists and dental companies that offer services to the dental profession. We are a company that offers marketing advice and services to both these areas of the profession.

Dental Marketing Expert only holds data on customers and prospects who are involved in the dental profession. As a result we do not continually ask consent to send marketing information to the individual or company as it is a reasonable assumption that our services will be relevant to the recipient. If a customer or prospective customer asks us to remove their data from our records will undertake to do so.

Legitimate Interest

This area of GDPR is referred to as "Legitimate Interest". It is our understanding of GDPR that it is in both our customers and prospective customers interests to receive information from Dental Marketing Expert, as this information is specific to the dental profession and it is designed to help them grow their business.

Opt-Out

Any email we send out to customers or prospective customers will have the ability to opt-out. If a customer or prospective customer ticks the opt-out box we undertake to not send any further information to them unless they specifically ask us to do so. 

Legitimate Interest not only protects the recipient of information being sent. But it is also designed to help the company sending the information too. Dental Marketing Expert is a marketing company who deal specifically with the dental profession and companies that serve this profession. It is therefore not only in the legitimate interest of our customers and prospective customers to receive information from Dental Marketing Expert but it is also in their interest of Dental Marketing Expert to send information.

Minimal Privacy

It is our understanding that the information we send to customers and prospective customers has a minimal privacy impact. Most if not all the information sent by Dental Marketing Expert is to businesses. 

Proportionate and Reasonable

Dental Marketing Expert applies proportional and reasonable common sense regarding the volume of information we send out. We do not expect our customers or prospective customers to expect information from us every day. However we aim to send something our once per week which we believe to be proportional and reasonable.